FAQ

How are Bunko Junko products made? 

Each piece at bunkojunko is handcrafted using pre-consumed upcycle textile, which makes it as unique as your personal style. We upcycle a mix lot of raw material which our team of designers patches and embroiders to create a piece each time.  

Are the products similar to the one in picture? 

No, all product are unique, there will always be variations between the image you see and the piece you order.  

Can we buy the product from the image? 

As the products are made from pre-consumed upcycle textile, there will be variations & imperfections in the colour, weave, and designs however the pattern remains the same. These irregularities are the result of human involvement in the process and add to the finished product's charm while ensuring you have a one-of-a-kind piece.

This provides uniqueness to every upcycled product and shall not be considered as damage. This is a pictorial representation of the product; the actual colour might differ slightly.

How are the products packaged?

Our packaging is made from fabric Scraps. With a different design which can be bag/ cover which can be multipurpose in use. For shipping/couriers, upcycled paper envelops /Boxes are used.

Can we recycle products after use?

Once you feel the need to discard the bunko Junko product due to any reason, we would be grateful if you could get in touch with us and ship it back to our workshop to give produce recycled products.  And non-usable elements will be disposed of responsibly.

What is your return and refund policy

Once the products are sold and dispatched no cancellation,

return, exchange or refund will accept. 

Exchange only if product is damaged in delivery process.

All requests for return of product have to be placed within 24 hours from the date of delivery. No return requests after 24 hours from delivery will be processed.

All items must have the original tag and must be returned in the same conditions as delivered by the Company.

Please note all the charges of returning the goods have to done by the buyer unless we have delivered a defective/wrong product.

What is your SHIPPING POLICY

The product will be packed and shipped through a reputed courier, within 7 working days.

Usually, all shipment is delivered between 7-10days.

The time period will depend upon the address pin code and also, availability for acceptance at the time of delivery.

How can we Tracking your Order?

Once the order is shipped the details will be sent on the registered mail ID or mobile number

How can we GET IN TOUCH with Bunko Junko team?

You can write to us at bunkojunkoweb@gmail.com